Our Team

Shanna Meyer, MA, LCMHC, MT-BC, Vice President of Operations in New England

Shanna received her Master’s degree in Expressive Therapies and Mental Health Counseling, with a specialization in music therapy, from Lesley University. She holds licensure as a clinical mental health counselor in Vermont and Massachusetts and is a board certified music therapist. Shanna’s past clinical work focused on treating adolescents with complex trauma in alternative school and residential settings. This work inspired her to pursue a post-graduate certificate in post-traumatic stress studies at The Trauma Center in Brookline, MA.

In 2014, Shanna became the Director at Pelham Academy in Lexington, MA, a residential program for adolescents healing from complex trauma. During her tenure as Director, she implemented a variety of innovative programs, including an expressive therapies program and the opening of a second campus designed to support residents in the development of independent living skills and access to the community. Shanna studied with Kristine Kinniburgh to become a trainer in the ARC Framework, which informed her work at Pelham Academy and most recently her role as the Area Manager of Children, Youth & Families Outpatient Services at HCRS in Hartford, VT.

She has served as Adjunct Faculty in the Expressive Therapies Division at Lesley University since 2010 and has supervised Master’s level interns from a variety of school and clinical training programs. Shanna has been an active member of her professional community, holding a board position with the New England chapter of the American Music Therapy Association and presenting at regional conferences.

Shanna currently lives in Newbury, VT with her husband and two dogs. She enjoys singing, cooking, yoga, meditation, spending time outdoors, exploring new places, and snuggling her pups!

Kristin Calderon, MBA, National Outreach Manager

Kristin brings an extensive background in business development and strategic outreach to the behavioral healthcare sector. Driven by a mission to expand access to quality care, she focuses on bridging the gap between clinical services and the individuals who need them most. Her work is defined by a commitment to dismantling the stigma surrounding mental health and substance use disorders.

Beyond her corporate role, Kristin is a leader in the professional community, serving as the Membership Chair for both the New England and New Jersey Employee Assistance Professionals Associations (EAPA). She holds a Bachelor of Science in Psychology and an MBA in Healthcare Management. Currently, she is further expanding her clinical and advocacy expertise by pursuing a Master of Social Work (MSW).

Outside of her professional pursuits, Kristin is a dedicated traveler and enjoys spending quality time with her husband, two children, and her three dogs.

You can reach Kristin at 646-400-2294 or Kristin.Calderon@averte.com

Susan Miller, Admissions & Outreach Coordinator

Susan Miller holds an Associate’s degree in Early Childhood Education from the Community College of Vermont and a Bachelor’s degree in Professional Studies from Johnson State College, where she focused on health-related modalities, psychology, and human development.

She specializes in working with individuals with developmental and intellectual disabilities, as well as supporting clients with mental health needs in both educational and therapeutic riding settings. Susan has a strong professional interest in holistic approaches to well-being, person-centered treatment planning, and empowering individuals to build life skills and independence.

Outside of work, she enjoys spending time with her family, horseback riding, spending time outdoors, reading, and baking. Susan is excited to be part of the Averte team and looks forward to supporting clients on their journey toward greater independence and personal growth.

Shannon Bergholm, Office Coordinator

Shannon Bergholm is the Office Coordinator at Trivium in New England, where she brings over 20 years of experience in the mental health field. For the past decade, she has been a vital part of the Trivium team, supporting operations through her expertise in billing, administrative coordination, and participation on the IT Steering Committee.

Shannon’s dedication to helping others extends beyond the workplace—she is also a licensed foster home provider through the state of Vermont, offering care and support to children in need.

Known for her warm personality and can-do attitude, Shannon is passionate about creating a welcoming and efficient environment for both clients and colleagues. Outside of work, she enjoys spending time with her three boys, fishing, playing basketball, and woodworking.

Dr. Rebecca Peak, MD, Psychiatrist

(photo/bio coming soon)

Kalie Harrington, LICSW, CCTP, RYT, Clinical Director

Kalie Harrington is a Licensed Independent Clinical Social Worker, Certified Clinical Trauma Professional, and Registered Yoga Teacher. She brings over a decade of clinical experience to her role as Clinical Director at Averte. Kalie holds a BA in Sociology and a BSW from Vermont State University at Castleton, and earned her MSW from the University of New England (UNE), where she also completed certifications in Trauma-Informed Care and Aging & Diversity.

Kalie specializes in the treatment of trauma and stressor-related disorders, with a focus on somatic and mindfulness-based approaches, as well as applying Trauma-Informed Care from a systemic and macro-level lens. She is trained in Trauma Center Trauma-Sensitive Yoga (TC-TSY), the first yoga-based, empirically validated clinical intervention for complex trauma and treatment-resistant PTSD. Clinically, her area of interest is Complex PTSD (CPTSD) and the use of evidence-based, body-centered modalities to support healing.

Throughout her career, Kalie has facilitated and developed Trauma-Informed trainings across a variety of settings—including healthcare facilities, correctional institutions, and yoga studios—working to increase trauma sensitivity and competence in systems that serve survivors. Her work is rooted in the belief that sustainable change begins from within: for organizations to truly be Trauma-Informed, they must model those principles in their internal culture and staff support systems.

Most recently, Kalie was the owner and clinical director of her own virtual private practice based in Portland, Maine, providing trauma therapy to survivors who identified as women, transgender, and/or nonbinary. Through her practice, she offered psychotherapy across multiple states, led Trauma-Informed Care trainings, consulted with agencies, and facilitated Trauma-Informed Yoga Teacher Trainings. Prior to that, she served as a psychotherapist in a maximum-security prison, providing care to individuals with severe and persistent mental illness on a specialized psychiatric unit. Kalie has worked on both the East and West Coasts, serving diverse populations—from gang-involved youth in the San Francisco Bay Area to survivors of complex trauma in private practice on the East Coast.

Kalie is deeply passionate about building Trauma-Informed systems of care from the inside out, emphasizing the importance of embodying these principles within our own organizations. At Averte, she is committed to cultivating and nourishing an internal foundation where sustainable, Trauma-Informed practices can truly thrive.

Kalie is a lifelong music lover and frequent traveler, often chasing live performances of her favorite artists across the country. Kalie is thrilled to be back in Vermont with her husband, daughter, and their two beloved “wolves” (pups, but she has her suspicions…)—and is excited to be part of such a dynamic, energetic, and capable team.

Sarah Allison, BS, CTRS, TRS, Recreational Therapist

Sarah is a certified Recreational Therapist with over five years of experience helping individuals find healing, purpose, and connection through meaningful recreation. She earned her Bachelor of Science in Therapeutic Recreation from Brigham Young University–Idaho and holds credentials as both a Certified Therapeutic Recreation Specialist (CTRS) and Therapeutic Recreation Specialist (TRS).

Sarah has worked with a wide variety of populations, including at-risk youth, individuals with physical and cognitive disabilities, as well as those living with mental illnesses, traumatic brain injuries (TBI), paraplegia, quadriplegia, and Veterans—gaining hands-on experience through her impactful work with Vermont Adaptive. Her approach is rooted in promoting well-being across social, mental, physical, emotional, and spiritual dimensions, with the goal of helping each client live a full and meaningful life.

Sarah is passionate about using recreation to bring joy, connection, and a sense of belonging to those she serves. She is currently working toward becoming a certified Personal Trainer, Yoga Instructor, and Nutrition Specialist to further support her clients’ overall health by deepening her knowledge of movement, wellness, and the human body.

Originally from Idaho, Sarah now lives in New Hampshire with her husband. She loves everything outdoors—from sandy beaches to hiking the Grand Tetons. When she’s not working, you’ll probably catch her at the gym, out in nature, or spending time with family, especially over a friendly game of cards.

Kelly Jo Woodside (she/her), MS, Rehabilitation Counselor / Clinician

Kelly Jo Woodside (she/her) is a Certified Rehabilitation Counselor (CRC) who comes to the counseling field after two decades working in library science and higher education. She earned her MS in clinical rehabilitation counseling at UMass Boston and is currently pursuing licensure as a clinical mental health counselor. Her work takes a recovery-oriented approach, with a focus on helping people identify and achieve their personal goals, including employment, education, independent living, and community engagement.

Kelly completed her internship at Health Care & Rehabilitation Services in Hartford, VT, where she provided community mental health services for youth. Previously, she was a consultant and trainer with the Massachusetts Library System, where her work involved learning design and career development for library staff. Kelly has also worked as an academic reference and information literacy librarian and a career resource librarian. She has an MS in library and information science from Simmons University.

Kelly lives with her partner and their two cats in the Upper Valley. In her spare time, she enjoys reading, hiking, live music, good food, and travel.

Erica Young, MA, Clinician

Erica Young, MA, earned her Master’s degree from Saint Michael’s College. Erica worked in the public school system for over 10 years, most recently running academic programs for students with complex social emotional challenges. She has a deep interest in working with people suffering from trauma.

She has received in-the-field training in a psychodynamic, relational model of trauma-informed practice (Healing the Self), this model was recognized by the APA in 2021 as an outstanding contribution to education and training in psychology on the national level. She then went on to train and consult with others regarding the application of this model.

Erica was published in APA’s Division 39 Division Review Journal in 2021 – “The Restorative Classroom: A Psychoanalytic Playground in a Public School”, winning the Schillinger Prize for this essay. She has presented papers and cases on relationship-based, trauma-informed practice in Washington DC, Chicago, and Nashville for various national organizations. Erica enjoys spending time with her family and being outside in the beautiful Upper Valley of Vermont and New Hampshire.

Rebecca Schramm, BSW, Skills Specialist

Rebecca has been a valued member of the Averte team since 2003. She began her career in the 1990s with the Head Start organization, where she developed a strong foundation in early childhood and family support services. She later served as Director of the Orange County Parent and Child Center, providing leadership and oversight for a range of family-centered programs.

After starting a family, Rebecca transitioned to part-time work and joined Averte, initially maintaining a small caseload. Over time, her role has expanded to include increased direct client contact, as well as leading and co-leading therapeutic groups across several Averte residences.

Rebecca has specialized training in mindfulness-based cognitive behavioral therapy (CBT), the therapeutic use of expressive arts, and behavioral activation. She integrates these approaches into her work to support clients in developing greater self-awareness, emotional regulation, and engagement in meaningful activities.

Rebecca lives locally with her husband and two children. She brings a wealth of experience, compassion, and creativity to her work with clients and colleagues alike.

Cheyenne Dunnells, BS, Market Director

Cheyenne Dunnells has been part of the Averte team for nearly four years, beginning as full-time support staff at the Bradford House before moving into a part-time role while completing her bachelor’s degree in Psychology from Southern New Hampshire University in 2020.

Before joining Averte, Cheyenne served as a Behavioral Interventionist at the Clara Martin Center, where she worked with children and adolescents to help them make positive, lasting changes in their lives. In 2024, she stepped into the role of Program Manager at the Bradford House, where she led programming and supported residents in their journeys toward independence.

Now, as Market Director, Cheyenne draws on her deep understanding of Averte’s mission and her experience in both direct care and program leadership to strengthen community partnerships, expand outreach, and ensure Averte’s services reach those who need them most.

Passionate about helping others lead healthy, confident lives, Cheyenne is also a Certified Personal Trainer and brings that same commitment to personal growth and empowerment into her work at Averte.

Jeff Harris, Program Manager

Jeff is Averte’s Program Manager for the Hanover House. He started working for the company in 2010 when it was Merry Meadow Farm. After working as support staff for 10 years at the Hanover House, the opportunity to manage presented itself. With the experience & knowledge of the day to day operations of house & medications, it was a seamless transition.

Jeff lives in the White Mountains of New Hampshire. He enjoys riding his Harley Davidson, attending concerts, camping, and working on his house in his free time.

Corey Goodridge, Facility Manager

Corey Goodridge joined Averte in 2017 as the Facility Manager.
He grew up in the construction and mechanics field. He lives in Bradford with his wife and son. He enjoys spending time outdoors, camping, and working on projects around the house.

Stephen J. Schramm

Stephen was with Merry Meadow Farm, now Averte for a few years in the late eighties, spent 5 years working for NH community mental health, and has been back since 1993 when he returned as a case manager, later assuming the assistant director position.

In 1999, Stephen took over the duties of CEO and became the Co-Owner in 2015.

In 2022, when Averte began their partnership with Trivium Life Services, Steve took on the role of Sr. Advisor of Strategic Partnerships. Within this role, Steve focuses on business development and philanthropy.

Stephen is also serving as our interim Admissions & Outreach Coordinator.

Stephen, lives locally with his wife Rebecca, Averte’s skills specialist, and has two grown children.  Stephen can be reached at 802-222-9394 or at Stephen@averte.com